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Terms and Conditions That Cover Your Account

Using mmawartoto — whether you access the lobby via mobile, fund your account through DANA, OVO or GoPay, or browse our slot and live casino rooms — means these legal terms apply to every part of that interaction.

Account Terms ApplyDANA · OVO · GoPay ScopeIndonesia-Region EligibilityPolicy Updates NotifiedContact Path Available

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LEGAL CONTACT PATHS

How to Reach Us About Policy Queries

If a clause in our terms raises a question — about your account rights, a payment dispute involving DANA or OVO, or how a specific policy applies in your region — our support team is the right first stop. We handle legal and account enquiries through three channels, and you can switch between them depending on urgency.

What Our Legal Terms Actually Cover

mmawartoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern account creation, use of the lobby, payment processing and any interaction with our platform. When you fund your account via DANA, OVO or GoPay, the transaction is bound by both your e-wallet provider's own terms and ours — so read both before you

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send. Our terms also cover how you access game rooms, including slots, live casino tables and our sportsbook category, where that access is permitted under the laws of your region. Players in Bandar Lampung and across Indonesia should note that eligibility is region-dependent; we do not
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override local law. We may update these terms when our services change, and we will flag material updates through your account notification channel before they take effect. Continued use of the platform after an update constitutes acceptance. If any clause is unclear, our support team can
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walk you through the specific section — reach out before acting on an assumption. These terms exist to protect both sides: your account rights and our ability to run a fair, stable platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND SECURITY

How We Handle Your Data and Account Security

Our data practices are tied directly to how we run the account and payment systems. When you register and link a payment method like GoPay or OVO, we collect the minimum data needed to verify identity and process transactions. We do not sell that data to third parties. Retention periods align with our payment and compliance obligations — we keep records as long as required, then delete or anonymise them. Here is what each area of our data and security practice looks like in practice.

Cookie Use

We use session and preference cookies to keep your lobby settings intact across visits. You can manage cookie permissions through your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered number. If you notice an unrecognised session, use the Account Settings screen to revoke access immediately.

Data Retention

Transaction records linked to DANA, OVO or GoPay deposits are retained for the period required under applicable financial regulations, then removed from active systems.

Request and Correction

You have the right to request a copy of your account data or ask us to correct inaccurate records. Submit the request via the Account Help Centre and we will respond within a reasonable timeframe.

Answers to Common Legal and Policy Questions

These are the questions we see most often from account holders who want to understand how our terms apply to their specific situation — from wallet payments to data requests.

Yes. Any deposit or withdrawal processed through DANA, OVO or GoPay on your account falls under our payment terms alongside your e-wallet provider's own conditions.

We notify you through your account notification channel before material updates take effect. Continuing to use the platform after the notified date means you accept the updated terms.

Access depends on whether your region and local law permit it. We make the platform available where eligible — check current eligibility through your account dashboard.

Log in, go to Account Settings, and select Policy and Terms, then submit a data access request. We will process it and respond within a reasonable period.

Transaction and identity records are retained for the period required under applicable financial and compliance rules, then deleted or anonymised from active systems.

Reach out via live chat or email support. Quote your account ID and the specific clause in question — our team will review and respond with a position in writing.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoBandarQ Live Arena InfoMmawartoto Glossary

Terms and Conditions That Cover Your Account

How to Reach Us About Policy Queries

How We Handle Your Data and Account Security

Cookie Use

Account Security

Data Retention

Request and Correction

Answers to Common Legal and Policy Questions

01 Do these terms apply to payments made through DANA, OVO and GoPay?

02 How will I know if the legal terms change?

03 Can I access the platform if I live in Indonesia?

04 How do I request a copy of my personal data?

05 What happens to my account data if I close my account?

06 Who do I contact if I dispute how a legal term was applied to my account?

Legal

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